State Farm® Insurance Agent Elena Pleshakov
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Efy Monikal
November 27, 2025
5
out of
5
rating by Efy Monikal
"Insurance agent Masha Tsiutsyk explained me my insurance in details and worked it out so I pay $185 (car and renters) instead of $259 Highly recommend this company, and this agent in particular 🖤🫂 Страхова агентка Маша Цюцик мені зробила страховку $185 (машина та квартира) замість $259 які я раніше платила, і пояснила все до дрібничок Дуже рекомендую цю компанію та конкретно цю агентку 🖤🫂"
Тарас Гордійчук
November 26, 2025
5
out of
5
rating by Тарас Гордійчук
"This is the best service I always turn to Valentina Shabalkina"
We responded:
"Thank you Taras! Valentina is truly a star in our galaxy — always shining for our clients and making everything feel easy and bright."
Mark Davis
November 20, 2025
5
out of
5
rating by Mark Davis
"Elena, has good follow-through. She calls about every 6 months to see if anything has changed in our policy. I would recommend Elena as your State Farm agent."
Mary Sunshine
November 19, 2025
5
out of
5
rating by Mary Sunshine
"Agent is personable and professional. Best rates and exceptional service with no hassles."
We responded:
"Mary, thank you for taking your time to leave feedback. It's always amazing to hear back from customers about how we are doing. I am happy you took advantage of our low rates."
Yelena Perepechkin
November 18, 2025
5
out of
5
rating by Yelena Perepechkin
"I want to thank Valya for her attentiveness and having all of my questions answered. Very exceptional service."
Michael Nicholas
November 14, 2025
5
out of
5
rating by Michael Nicholas
"Very professional and prompt on coverage information! Pleasant to deal with."
We responded:
"Michael, thank you so much for your kind words! Your trust means the world to us. We’re always here to break things down clearly, move fast, and keep your coverage stress-free. If you ever need anything — even a tiny question at 11PM — we’ve got you."
Zaur Musaev
November 14, 2025
5
out of
5
rating by Zaur Musaev
"Очень приятные и вежливые сотрудники они решили мой вопрос первоклассно без лишних заморочек , спасибо вам"
We responded:
"Zaur, we truly appreciate your thoughtful review! Our team is all about solving things smoothly and treating every customer with first-class care. Thank you for choosing us — we’re here anytime you need support, guidance, or just a quick insurance check-up."
Zina Moroz
November 6, 2025
5
out of
5
rating by Zina Moroz
"Had a great experience with Valya. Very knowledgeable, professional, and friendly. Relly appreciates the quick and best service. Explained the coverages very enjoyable to work with, thank you."
We responded:
"Zina, thank you for such a wonderful review! Valya is smiling right now — she truly loves helping clients understand their coverage clearly and confidently. We’re always here for you whenever you need support or a quick policy check. "
Юлия Даниленко
November 4, 2025
5
out of
5
rating by Юлия Даниленко
"Спасибо большое Валя за работу .Ты хороший специалист,учитываешь желания. Thank you very much, Valya, for your work. You are a good specialist, you take your wishes into account."
We responded:
"Thank you, Yuliya! Valya truly cares about every client and puts her heart into her work. We appreciate your trust and are always here if you need anything."
Rodion Dan
November 4, 2025
5
out of
5
rating by Rodion Dan
"A good insurance company. I think it's one of the best. And the service is not bad, namely the insurance agent Valentina. Very nice girl and served well. She explained, told, that is, we are satisfied. Therefore I recommend this insurance company to everyone."
We responded:
"Rodion, thank you so much for your feedback! We truly appreciate your trust and are glad to know you had a good experience with our service. If you ever need help, have questions, or want to review your coverage — we’re always here for you. "
Chris West
November 4, 2025
5
out of
5
rating by Chris West
"Great experience with this agent and her associates. When I got home from deployment in 2020 I signed with them for auto insurance as USAA was not doing what they needed to keep my business. In 2021 one of the people working under Elena dropped the ball on everyone and coverage was lost and the rep was removed, and without penalty Elena and her crew reinstated all of us and got everything back on track. I have worked with Valiya now consistently and she has always had my back when things went sideways, for instance she has worked diligently during this years govt shutdown and my lack of a paycheck to keep me insured and work with me about payments. Best agent/reps I’ve ever worked with and will do everything I can to stay with them. I wish everyone could experience this level of support in an industry that typically is out for blood. Not these ladies, they fight to keep you protected. Thank you Elena and crew."
We responded:
"Chris, thank you from the bottom of our hearts for sharing this. Your story and your trust mean more than words can express. We remember every step of working with you — from your return home in 2020 to the challenges that came afterward. Your patience, your honesty, and your willingness to give us the chance to make things right are something we deeply appreciate. We’re grateful for the opportunity to stand by you during difficult moments and make sure your coverage stayed protected, no matter what life threw your way. Valiya and the whole team value you immensely — clients like you remind us why we do this work. Thank you for staying with us, for believing in us, and for recognizing our efforts. We’ll continue to have your back — always. — Elena and the team "
Columbia
October 24, 2025
5
out of
5
rating by Columbia
"Thank you Valya, for the help."
We responded:
"Thank you so much for your review! We’re glad Valya was able to help. If you ever need anything in the future, we’re always here for you."
Diana
October 17, 2025
5
out of
5
rating by Diana
"Valentina was very helpful and throughoutly made the process easy with setting up a new insurance for my family. Would definetly recommend her for any any insurance related needs."
We responded:
"Diana, thank you so much for your kind words! We’re truly glad Valentina was able to make the process easy and supportive for you and your family. If you ever need help with anything insurance-related in the future, our team is always here for you."
Elisabeth Sorta
October 14, 2025
5
out of
5
rating by Elisabeth Sorta
"I had a great experience. Valya was knowledgeable and very professional. Initially called for the car insurance. Valya explained the advantages of bundling it with the home owner insurance, and decided to go for both. Happy with the outcome."
We responded:
"Elisabeth, thank you so much for your thoughtful review! We’re very glad to hear you had a great experience and that Valya was able to help you with professionalism and care. If you ever need assistance with car insurance or anything else, our team is always here for you. "
Tanya Shevtsov
October 7, 2025
5
out of
5
rating by Tanya Shevtsov
"Elena’s team assisted me in obtaining the appropriate coverage, including life insurance, and provided comprehensive education on my policy. They ensured I fully understood the coverage I currently have and the necessary steps to take in various situations. The agency is highly accessible, consistently answering calls promptly and efficiently addressing my requests. The team is professional, approachable, and a pleasure to work with. I would highly recommend this agency."
We responded:
"Tanya, thank you so much for taking the time to share such a thoughtful review. We’re truly grateful for your trust. It’s important to us that every client fully understands their coverage and feels supported in every situation — and we’re glad our team could provide that clarity and care. Your kind words about our accessibility and professionalism mean a lot. We’re always here whenever you need guidance, questions answered, or policy support. Thank you for recommending us — it’s an honor to be your agency. "
Alexandr Covali
October 4, 2025
5
out of
5
rating by Alexandr Covali
"Thank so much, always best service. Valya was very helpful and professional, highly recommended."
We responded:
"Alexandr, thank you so much for your kind review! We’re happy to hear you always receive great service and that Valya was able to support you with professionalism and care. If you ever need anything in the future, we’re always here for you. "
25-61c Milena Sobolevska
October 3, 2025
5
out of
5
rating by 25-61c Milena Sobolevska
"Wonderful service 24/7. Support 24/7🫶🏻 thanks ❤️❤️❤️"
We responded:
"Milena, thank you so much for your kind words! We’re truly grateful for your trust and happy to be here for you 24/7. If you ever need anything — day or night — our team is always ready to help. ❤️ "
Mariia
October 3, 2025
5
out of
5
rating by Mariia
"This insurance company has been such a pleasure to work with. I recently purchased life insurance, and they took the time to explain everything so clearly and kindly, answering all of my questions. Now I understand how important this coverage is and feel secure about the future of my loved ones. Highly recommend. They truly care about their clients and provide excellent service!"
We responded:
"Mariia, thank you so much for sharing such a heartfelt review. We’re truly glad we could help you understand your life insurance coverage clearly and make you feel secure about the future of your loved ones. It means a lot to us that you felt supported and heard during every step. Our team genuinely cares about every client, and knowing you had this experience is the greatest reward. Thank you for your trust and for recommending us — we’re always here for you. "
VASILI COZUB
October 2, 2025
5
out of
5
rating by VASILI COZUB
"Good service."
We responded:
"thank you, Vasil!"
Isabel Avidan
October 2, 2025
5
out of
5
rating by Isabel Avidan
"I’m honestly impressed with this insurance agency — they advertise “luxury” service and ACTUALLY DELIVER. Everyone is so kind and welcoming. It’s a game-changer being able to call your actual agent directly (no long recorded menu). Or I can even go into their super cute office and talk to someone in person, even without an appt! They always respond quickly, explain everything clearly, and truly care about keeping me and my family fully covered. They’re pretty new to Oregon City and I’m recommending them to everyone in my neighborhood because they are SO much better than any other insurance company here. Highly recommend!"
We responded:
"Isabel, your review truly made our day. Thank you for seeing and appreciating the heart we put into our work. We believe insurance should feel personal, human, and accessible — not cold or complicated — and it means so much that this is exactly what you experienced with us. We’re grateful you feel comfortable walking into our office anytime, calling us directly, and knowing someone real is always there to support you. That trust is everything to us. Thank you for recommending us to your neighbors and for welcoming us to Oregon City with such warmth. We’ll always do our best to take care of you and your family. — Elena & the team"
Kathryn Holk
October 1, 2025
2
out of
5
rating by Kathryn Holk
"Great at selling policies. Poor at follow-through after the relationship is established. I've recently had some needs for changes to my policies that they are unable to answer questions about and haven't gotten back to me about after over two weeks."
We responded:
" Kathryn, thank you for taking the time to share your feedback — we truly appreciate it. I’m very sorry to hear that your recent experience didn’t reflect the level of service we strive to provide. This is not the standard we hold ourselves to. Please feel free to reach out to me directly — we want to make this right and ensure you feel fully supported moving forward. Thank you again for bringing this to our attention, and for giving us the chance to improve. — Elena Pleshakov "
Eric
September 30, 2025
5
out of
5
rating by Eric
"Very Helpful and quick, I am very pleased with Elena and her staff, couldn't as k for better!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm delighted to know that you found our service helpful and quick. Our team is committed to providing the best experience possible. If you ever need further assistance, don't hesitate to reach out!"
Nohemi Jerry
September 26, 2025
5
out of
5
rating by Nohemi Jerry
"Exceptional customer service"
We responded:
"Thank you, Nohemi, for your kind words! I'm happy to know you had a great experience with our customer service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Max Chugunov
September 13, 2025
5
out of
5
rating by Max Chugunov
"Great company and great employees! Thanks to Pleshakov Elena for her help with car insurance and for detailed advice"
We responded:
"Max, thank you so much for your kind review! We’re truly glad Elena was able to help with your car insurance and provide the guidance you needed. Our team always strives to offer clear, supportive service — and it means a lot to know you had a great experience with us. We’re always here if you need anything in the future. "
leonid izotov
September 8, 2025
5
out of
5
rating by leonid izotov
"“I had a great experience with this insurance company. The process was smooth, the team was professional, and they explained everything clearly. Highly recommend!”"
We responded:
" Leonid, thank you so much for your wonderful review! We’re really glad to hear that the process felt smooth and clear, and that our team was able to support you professionally every step of the way. We appreciate your trust and your recommendation — it truly means a lot. If you ever need assistance again, we’re always here for you. "